Online Therapy Services: EasierAccess to Support Is Crucial

In our digital age, accessing mental health support has become more streamlined and accessible than ever. The evolution of online therapy services offers hope, providing individuals with timely, flexible, and tailored assistance at their fingertips. 

These virtual services demystify seeking help and bring in an era where geographical barriers no longer hinder the quality of care. In fact, many find solace in the privacy and comfort of their homes, enabling more profound connections with their therapists.

Now, as we appreciate the positive strides made with online therapy, let’s also acknowledge the broader picture of mental health in the UK. How widespread are these challenges, and what support systems are in place? Let’s delve into the statistics and resources available.

Snapshot of UK’s Mental Health

  • Prevalence: Roughly 1 in 4 individuals in the UK faces a mental health issue annually. Zooming into England, the scenario is even more poignant: 1 in 6 individuals reports grappling with common mental health challenges, such as anxiety or depression, in any given week.
  • Long-term Conditions: An astounding 15 million individuals, which equates to 30% of the UK’s populace, manage one or more chronic conditions. Alarmingly, over 4 million of this demographic simultaneously suffer from mental health difficulties.

Seeking Immediate Help

Experiencing a mental health crisis or need urgent guidance? Here are a few steps you can consider:

  1. NHS 111: Ideal for situations that require assistance but aren’t immediately life-threatening.
  2. General Practitioner (GP): Reach out and request an emergency appointment.
  3. Samaritans: This organisation offers a listening ear around the clock. Just call 116 123 for Free.
  4. ‘Shout’ Crisis Text Line: Consider texting SHOUT to 85258 in dire moments. It’s a discreet and immediate way to receive guidance and support.

The Benefits of Online Therapy Services

In an era where technology bridges gaps and fosters connections, online therapy services are a testament to modern ingenuity in meeting human needs. Apart from offering remote support, these platforms have revolutionised the realm of psychotherapy. Let’s take a moment to check the multiple benefits they bring:

1 – Unparalleled Convenience:

The beauty of online therapy lies in its flexibility. Whether you’re at home, travelling, or squeezed into a short lunch break, therapy can now mould itself around your routine rather than the other way around.

2 – Expansive Choice:

Gone are the days when your therapist options were limited to your locality. Online therapy services provide access to a global network of professionals, ensuring everyone can find the right fit, irrespective of geographical boundaries.

3 – Affordability:

Often, online therapy platforms can offer competitive rates compared to traditional in-person sessions. With no overheads like clinic space or commuting expenses, some of these savings are passed onto the clients.

4 – Anonymity and Comfort:

For many, the thought of walking into a therapist’s office can be daunting. Virtual sessions can ease this anxiety, allowing individuals to open up from the comfort of familiar surroundings.

5 – Flexibility in Communication:

Some therapists offer multiple communication methods, from video calls and voice chats to real-time text messaging. This versatility ensures that everyone can engage in a manner that feels most natural to them.

6 – Access to Specialised Care:

Specific mental health challenges may require specialists who might not be available locally. Online platforms can bridge this gap, connecting individuals to experts tailored to their needs.

7 – Environmentally Friendly:

With no need to travel, there’s a significant reduction in carbon footprints, making online therapy a greener option.

Critical Considerations for Remote Mental Health Support via Video Conferencing

Transitioning to remote mental health support through video conferencing tools like Zoom or Google Meet can be a game-changer. But, like all modes of therapy, it’s essential to tread with awareness. Here are some key aspects to bear in mind when embarking on this virtual therapeutic journey:

1 – Therapist Choice:

  • Availability: Waiting List: Before setting your heart on a therapist, check their current client capacity. Do they have immediate openings, or is there a waiting period?
  • Convenient Timings: Ensure their appointment slots align with your schedule. Remember, therapy shouldn’t feel like an added stress.
  • Type of Session: Check the types of sessions they provide – be it video calls, voice calls, or chat-based support.


  • Look into their online presence or introductory sessions. What vibe do you get?
  • Assess their counselling style and approach. Do they resonate with your values and preferences?
  • Key indicators like their responsiveness, warmth, or professionalism can give you a glimpse into their therapeutic manner.


  • Background Check: Review their professional journey. Where did they study? What’s their therapeutic experience?
  • Previous Roles: A therapist’s prior roles can provide insight into their areas of expertise or populations they’ve predominantly worked with.


  • Certifications matter. It’s a mark of their dedication to the profession and their adherence to the required standards.
  • Depending on your needs, specific credentials might be pivotal. For instance, if you’re battling substance abuse, an addiction specialist would be more apt than a generic therapist.


  • Each therapist often has a niche or set of issues they’re deeply familiar with. Whether you’re grappling with grief, anxiety, trauma, or relationship issues, ensure the therapist has a proven track record in that field.
  • Moreover, some therapists might be proficient in specific therapeutic approaches such as Cognitive Behavioural Therapy (CBT) or Dialectical Behaviour Therapy (DBT). If you have a preference, it’s worthwhile to ensure a match.

2 – Confidentiality in Calls:

Both Zoom and Google Meet offer end-to-end encryption, but it’s essential to familiarise yourself with the privacy settings. At your end, choose a quiet, private space for your sessions, ensuring you won’t be overheard or interrupted.

3 – Technical Preparations:

Check your internet connection for stability before starting a session. Ensure you have the latest version of the conferencing software installed, and close any unnecessary applications to prevent disruptions.

4 – Engaging Fully in the Session:

Given the absence of physical presence, try to communicate your emotions verbally. Don’t shy away from discussing any feelings or misinterpretations arising from the virtual nature of the interaction.

5 – Setting the Scene:

Create a dedicated, calm space in your home for your sessions. This environment aids in mentally prepping for the Session, ensuring you’re in the right headspace to discuss and reflect.

6 – Open Feedback:

Given the slightly impersonal nature of video conferencing, maintain a transparent communication channel with your therapist. If something doesn’t feel right or you feel disconnected, voice it out.

7 – Safety Protocols:

Discuss emergency procedures with your therapist. This ensures you’re both prepared to handle any immediate crises or sudden emotional downturns that could arise during the Session.

8 – Flexibility in Method:

If video calls feel too intrusive or uncomfortable, explore the possibility of voice-call sessions. The key is finding what best aligns with your comfort and therapeutic needs.

In Conclusion

The world of online therapy, with its promise of accessibility, flexibility, and varied therapeutic choices, heralds a new dawn for mental health support. No longer bound by geographical constraints or the daunting task of physically visiting a clinic, individuals now have the sustainable and empowering option of seeking help from the sanctuary of their own space. 

So, why not explore the world of virtual counselling sessions and discover the transformative potential it holds for your well-being?

Richard Gosling
5 Blades Court, 16 Lower Mall
W6 9DJ
Phone: 0208 5637 092